Wednesday, December 23, 2009

RIM - Blackberry outage: (not provider specific) 12/22/2009 - UPDATE(12/23/09)

We had send out a NOTIFICATION to our clients on RIM's latest outage yesterday.
What a pain. 2nd time this week.
This time, yesterday's outage, was down from 4:00pm to 12:00am.

Here is their statement:

“RIM Blackberry Statement - December 23rd

A service interruption occurred Tuesday that affected BlackBerry customers in the Americas. Message delivery was delayed or intermittent during the service interruption. Phone service and SMS services on BlackBerry smartphones were unaffected. Root cause is currently under review, but based on preliminary analysis, it currently appears that the issue stemmed from a flaw in two recently released versions of BlackBerry Messenger (versions and that caused an unanticipated database issue within the BlackBerry infrastructure. RIM has taken corrective action to restore service.

RIM has also provided a new version of BlackBerry Messenger (version and is encouraging anyone who downloaded or upgraded BlackBerry Messenger since December 14th to upgrade to this latest version which resolves the issue. RIM continues to monitor its systems to maintain normal service levels and apologizes for any inconvenience to customers.

BE SURE TO UPGRADE to the latest version of BlackBerry Messenger. You can grab it by visiting from your BlackBerry's web browser or from BlackBerry App World .“

Not so good timing now that the Google phone is to be launched in Jan 2010 and cell provider wars is going to increase blaming each others networks were down or up. 

I am thinking about the GPhone but the blackberry is so quick and is simple. We'll see and give a review.
tech support 91601, tech support Santa Monica, Ca computer support Santa Monica, ca,  computer consultant woodland hills, Computer support 91620, network consultant 91601, IT consultant Burbank 91601, tech support north hollywood, ca , computer support north hollywood, computer support 91601, computer consultant north hollywood , network consultant north hollywood

No comments:

Post a Comment

Thanks for your thoughts or comments.