Wednesday, September 30, 2009


There is alot of users out there having problems connecting the new Palm Pre with SBS 2003 or exchange.

Do I use the SSL or not? How do I get it onto the device? Will it sync with all my corporate needs?'s actually easy.

A. I live by my BB Bold. The PRE is actually a nice device because it's the Iphone with a keyboard. I would consider this PRE(next gen maybe) if it wasn't so plastic and had a little larger keyboard.

B. Back to HOW TO SYNC. You don't need to SSL.

Follow these steps for syncing with your corporate Exchange server or SBS 2003(Small Business Server 2003)

-> NON SSL setup
Email Address:
Incoming Mail server: (NO /exchange) (NO httpS)

Domain: NOT the actual web domain.(ie not Use the server domain. Just like when you are logging into your desktop at work (myworkdomain.local\usename) Just drop the .local or .lan or how ever you are setup)

User name: (desktop login name)

Sync and test. Works pretty good. There are updates that are out that might improve some of the syncing, but looks like a cool device.


TVG Consulting

IT Business Solutions

Back your corporate data up, locally and remotely.
Need a Solution? Call us at: 818-579-7370

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Wednesday, September 23, 2009

DELL now into Managed Services? Really? Stick with your genius

Been reading on this and going to be good for some and not others.

TVG is a Manged Services company. We provide 24/7 Enterprise IT Support and guidence for businesses that range from 15-300 desktops/users. Unlimited servers. Unlimited Tech Support, unlimited IT Consulting.

In addition to covering all servers type and desktops at a client location(s), we also provide:
Hosted Exchange servers(email servers)
Hosted Blackberry servers
Unlimited Remote support / and on-site support
Remote data backup services
Virtual servers and deployments for remote offices.

So what?

DELL is computer mamufacturing company. The do desktops and servers. Not Corporate IT support.
Now they buy Perot systems. Good IT company. Does that make/Will that make them a good IT support company now?
Sort of.

Well, the way I see this merger is only good for REALLY large environments. 1000-5000 users.
Dell is going to have to fork over millions a year in staff to support. The new DELL will probably only work with IT staff for certain things.

PLUS: Have you ever experienced Dell support? Its a real page turner (they litterally turn pages in trying to support)
Microsoft actually has good support(when you are a partner)

For the SMB Managed Service companies, we have to keep on doing what we keep on doing.
DELL will not be able to offer the personal touch, the hand's on experience, the sometime being a "therapist" to our clients(in a good way)

We want to become part of your family. We need to offer that touch.

This merger is alot of money, but that personal touch(not just selling everything under the sun to the client) will not be there.

Just a thought.

TVG Consulting

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Monday, September 21, 2009

BLACKBERRY HITS: Create Mail groups with ease

Do you frequently send out emails to multiple people?
Well...your BlackBerry phone supports email groups.

To create a group
->goto Address Book ->option for New Group. Name your new group, hit option then add your contacts. You can add their phone number or email address. This can be used for mass SMS texting as well. Be Careful.
-> when done, save group.

Once you've added all the addresses, click Menu and select Save Group. Now you're set. When you go to enter the To field of your email, your group will now pop up. Select it, and you're good.

Label: IT Consulting Burbank

Saturday, September 19, 2009

Moving to servers new Hardware? Try Swing Migration

Outgrowing your hardware on your servers?
Cannot add more harddrive to your servers?

Shadow Protect (Server Imaging software) will not work?

Then I suggest you try out the product called Swing Migration, by Jeff Middleton(

It provides an outline and step by step process for IT professional on migrating old Windows 2000, 2003 and Small business servers to new servers.

It might seem overwhelming, but as in anything in life, take 1 step at a time. Undestand the concepts, understand why, and it will come easier than you think.

We are doing these because of older servers, non compatible servers that we cannot image to.

Best part: You can perform this for clients, and they don't have to go down for any significant amount of time. Same day sometimes!

Drop me a line if you have any outsider questions on it.


label- Tech Support 91601

Wednesday, September 16, 2009

Just profiled as one of the top 250 Managed Services Providers in US, for growth, service and approach to Managed Services. Cool.